Mediation is a voluntary process whereby parties to a dispute can work with an independent mediator using a structured process which is designed to help them resolve their differences and agree the foundations for a more positive and productive working relationship.  Our model of workplace mediation is facilitated by a trained mediator who will help a safe and non-threatening environment for the parties to examine the issues at the root of the conflict and work through the difficulties.  The process generally takes a full day with the aim of reaching an agreement between the parties at the end of the day.

Our accredited mediators have considerable experience in resolving workplace disputes and provide a confidential and cost effective service which is supported by follow up contact 1 month and 3 months after the mediation meeting.  Mediators are always independent and take a neutral and non-judgemental approach to issues presented.  They often work in male / female pairs to avoid any concerns about bias.

A detailed information sheet about the mediation process is available, which includes frequently asked questions by both employers and employees.  Please contact us at info@hrbusinesspartners.co.uk for further information.

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We also offer an independent investigation service - which may be required as a result of a complaint about an employee or as a result of a potential disciplinary issue.